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Dexcom G7: How to Install and Set Up the App on Android in Ukraine

Continuous glucose monitoring with the Dexcom G7 is one of the most convenient ways to track your blood sugar levels without constant finger pricks. But for the sensor to work, you first need to properly install and set up the official app.

This article includes step-by-step instructions and a video for Android smartphone users.

Video tutorial: Dexcom G7 on Android

[youtube https://youtu.be/idl_o9gY4sM]

📌 Subscribe to our GoodSugar channel on YouTube—we regularly post video tutorials and reviews for people with diabetes in Ukraine.

What you’ll need before you begin

Before installing, make sure you have:

  • An Android smartphone (version 9.0 or higher)
  • A Dexcom G7 sensor (available for purchase at goodsugar.com.ua)
  • A stable internet connection for registration
  • A Dexcom account (or you can create one during the process)

Step 1. Download the Dexcom G7 app

  1. Open Google Play on your smartphone
  2. In the search bar, enter “Dexcom G7”
  3. Install the official app from Dexcom, Inc.

⚠️ Make sure you’re downloading Dexcom G7, not Dexcom ONE or G6—these are different apps.


Step 2. Sign up or log in to your Dexcom account

After opening the app:

  • If you already have a Dexcom account — tap “Sign In” and enter your email and password
  • If you don’t have an account — select “Create Account” and fill out the form (name, email, type of diabetes, country)

💡 Important for Ukraine: When selecting a country, choose “United Kingdom”—this affects the measurement unit settings (mmol/L).


Step 3. Selecting glucose measurement units

In your profile settings, select:

  • mmol/L — the standard in Ukraine and Europe

Step 4. Activate the Dexcom G7 sensor

  1. Attach the sensor to your skin (recommended location — the back of the upper arm or the abdomen)
  2. In the app, tap “New Sensor”
  3. Scan the QR code on the packaging or enter the serial number manually
  4. Wait ~30 minutes for the sensor to warm up—after that, the first readings will appear

Step 5. Setting up alerts

Proper alerts mean safety. Recommended settings:

Alert Recommended value
High glucose (High Alert) 10.0 mmol/L
Low glucose (Low Alert) 3.9 mmol/L
Urgent Low 3.1 mmol/L
Signal loss alert Enabled

⚠️ Work with your endocrinologist to set your alert levels.


Step 6. Connecting Dexcom Clarity

Clarity is a separate section in the app and a web platform for analyzing glucose data over 7, 14, 30, or 90 days. It’s very useful for preparing for a doctor’s visit.

  • In the app’s bottom menu, go to “History”“Clarity”
  • Allow data synchronization

Frequently Asked Questions (FAQ)

Does the Dexcom G7 work in Ukraine?

Yes. The Dexcom G7 is sold in Ukraine through distributors, including goodsugar.com.ua.

Which Android smartphones are compatible with the Dexcom G7?

The Dexcom G7 app supports Android version 9.0 and higher. The current list of compatible devices is available on the official Dexcom website.

Is there a version of the app for iPhone (iOS)?

Yes. We are preparing a separate video tutorial for iOS—stay tuned for updates on our YouTube channel and blog.

How much does the Dexcom G7 cost in Ukraine?

Check goodsugar.com.ua for current prices on Dexcom G7 sensors and transmitters.

What should I do if the app doesn’t detect the sensor?

  • Check to see if Bluetooth is turned on
  • Make sure your smartphone is no more than 6 meters away from the sensor
  • Restart the app and try again

Where to buy Dexcom G7 in Ukraine

Dexcom G7 sensors and accessories are available in our store:

👉 goodsugar.com.ua

We ship throughout Ukraine. If you have any questions, email or call us—our consultants will help you choose and set up your device.


Summary

Installing Dexcom G7 on Android takes no more than 15 minutes. The key is to follow the correct sequence: first the app, then registration, then the sensor. After the initial calibration, the system begins continuously monitoring your glucose levels and sending notifications directly to your smartphone.

If you have any questions, please write in the comments below or contact us on our website.


Follow us: YouTube · goodsugar.com.ua

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